Customer Reviews

MANNY WAS GREAT!!!!!

He was very detailed to find out the issue and helped me out to fixed it no time. Thank Marcus for your help.

Luis Rodriguez did professional repair and carefully explained what he did. Do happy to be back with Watts AC taking care if my system.

The companywas great keeping me informed on when technician would arrive, and I got a text as he pulled up. Manny was very professional and extremely efficient in servicing by hvac unit. Would highly recommend this company.

Great job! Thanks

Our AC went out on Friday over the Easter holiday. WATT'S technician who normally does not do service call was gracious enough to come and do a repair on our AC unit. Their normal weekend service technician was not able to come. He was very thorough with his inspection. He had pictures and videos to show us the fan was working and it was a leak in the coils. He fixed the problem and put in an order for a new part. He is a very plesant man who explains your contract and work that needs done. He also said he will be back to replace the part not another technician. We were very happy that we could get our AC back working on Easter day.. Big thank.you to Marcus. May God bless him.

Jose was awesome explained everything

Tim was very thorough with maintenance on three houses we had him inspect for the season. Thank you Tim 👏

I would give Nick Ouellette 10 stars if I could. He did a wonderful job servicing my AC. Very knowledgeable and informative. I will request him every time I need service. Because of his customer service I’ll call Watts for electrical and plumbing as well. He is a real asset to your business.

The tech arrived on time and did a good job

Jose is an expert. Explains things thoroughly in easy to understand language. Very professional. I have a heart condition and I was very nervous when the AC went out. Watts got our parts to us and the system up and running within 24 hours. Joyce in the office is very knowledgeable and understands my concerns with health issues. She was very helpful.

Great company ans great customer service .! We had a technician out today to do a service check up. He was the best person. Nice . Knowledgeable. And a very pleasant guy. Will always do business with watts ac in the future!!

Daleva need was very professional and did a great job. Thanks!

Ned great job

Nichalos was friendly and very professional and answered all my questions. It appeared he checked everything out and explained what he was doing and why. Excellent Service

Nedd did a nice job

Nedd great job

Scott arrived on time. Explained everything very clearly.

Nicholas was very personal and professional. He got to work right away and explained the work he performed when he was done. Would like him to return for our next yearly AC checkup.

nedd great job

Jose was great. I feel estimate was fair

Nedd he did a great job. Very thorough

Nedd did a good job

Jose from Watts AC was incredible. He was professional, honest, and extremely knowledgeable. He took the time to explain everything clearly, worked efficiently, and made sure my system was running perfectly before he left. You can tell he truly cares about his work and his customers. I really appreciate his kindness and the quality of service he provided. Highly recommend Jose from Watts AC!

I would give Nick Ouellette 10 stars if I could. He did a wonderful job servicing my AC. Very knowledgeable and informative. I will request him every time I need service. Because of his customer service I’ll call Watts for electrical and plumbing as well. He is a real asset to your business.

Nedd always comes to service our AC. He does a great job! Thank you!!!

Daleva nedd did awesome job cleaning my ac

Nedd did a great job

NEdd good job

Nedd did a great job .

Need. Great job

They showed up when they said they would and Nick was very nice. We were surprised that the maintenance check went up so much. Last year I think we paid $89 and this year it was $125.

Nedd : very personable . Great job

Marcus was very polite and professional his knowledge of his work is phenomenal he is a huge asset to watts ac

Nedd arrived early and immediately provided good service and determined the unit checked out with spec requirement. Thank you

Jose was great. I feel estimate was fair

Very polite went out of his way to come back to clean Ac . It was raining when he showed up the 1st time. Very professional.

Highly professional person. Very satisfied with what he did for me.

Checked the electric out, determined i only had 1 leg of power. Owner of park refered me to Guinne electric.

Nick was friendly and dod a thorough job

Jose was extremely helpful, and provided me some great advice with my duct system. I truly appreciated his professionalism, and assistance.

Daley nedd.great job

Daleva nedd great job

Nicholas was great, thanks so much

Our AC went out on Friday over the Easter holiday. WATT'S technician who normally does not do service call was gracious enough to come and do a repair on our AC unit. Their normal weekend service technician was not able to come. He was very thorough with his inspection. He had pictures and videos to show us the fan was working and it was a leak in the coils. He fixed the problem and put in an order for a new part. He is a very plesant man who explains your contract and work that needs done. He also said he will be back to replace the part not another technician. We were very happy that we could get our AC back working on Easter day.. Big thank.you to Marcus. May God bless him.

Marcus was very nice and fixed our issue quickly!

Very organized and courteous.

Need did a great job

The air conditioner needed a tuneup, and Watts sent a very good and professional technician. Wonderful job!

Friendly, punctual and very knowledgeable. I highly recommend Watts. Technician Nicholas is thorough!

Dale a did a great job

Jose did a wonderful job for us. I want him to come back again on Friday

Dale be Nedd was a great help

Daleva nedd. Excellent service. Polite

Josh was very knowledgeable and efficient. Well-mannered and professional.

Jose did a excellent job doing maintenance in my ac!!

Very good. Nice man

Daleva Nedd cleaned filter and showed me where it was inside. He also did maintenance on the outside unit.

Daleville Nedd

Marcus did a good job and cleaning my ducks and vents cleaned up the mess if he made any, he did good work I’m very pleased.

We appreciate your service

We had a new HVAC system installed. Awesome service, very professional and great affordable prices. Very satisfied.

Watts technician Daleva Nedd was very professional and courteous. He diagnosed the issue quickly and advised the recommended parts and repairs needed.

The tech was very knowledgeable and explained everything he did in detail. And showed photos of my units and recommended further services if wanted.

Added retention tank to hot water heater.

Daleva Nedd was very helpful coming down at short notice.

The technician was very knowledgeable about my AC unit and quickly identified the issue after running a few tests. As with any repair, I would still recommend getting a third opinion for peace of mind.

A/C duct cleaning performed very professional. Marcus and Lawrence are very courteous.

Daleva Nedd was very good and professional

Very professional

Daleva Nedd was extremely helpful and knowledgeable with my HVAC service! I highly him and the Watts Ac company for all your HVAC needs!

We have always had great service from Watts AC.

Great maintenance Tim!

Daleva Nedd. Great job

Lawrence and Nickolas did a very thorough checking of both the electrical system and the hvac system for the house

Tim was very professional and was very knowledgeable.

Deleva Nedd

Both men were professional, courteous, and knowledgeable. One was listening to me discuss the problem while the other man was contacting the office about my case. I am very thankful Watts was able to diagnose the same day as the call. I also like the policy of Watts of texting you a picture of the employee or employees arriving. Both times during diagnosis and installation there was a post with a picture. This is a practice all companies should do. Aaron was very knowledgeable and even cleaned out my dryer pipe which had to be removed to install the unit. Xavier was also knowledgeable; he handed me the box for the new thermostat very quickly after installation. Xavier has a great attitude. I would recommend them both again for repair and/or installation.

Raymond D was courteous, efficient, and personable. Scheduling was convenient. Joyce and all staff the last few years have been kind and thorough with requests and information.

Great attention to fetail

Daleva need did a great job

Daleva nedd great job

Nick was on time, friendly, knowledgeable and efficient. When he first arrived, he checked everything inside and explained his whole process for the service. Very much appreciated his service during our maintenance check.

Jose Rodriguez from Watts AC came out today to fix my air conditioner, and I couldn’t be more impressed with the service. He was extremely knowledgeable, quickly diagnosed the issue, and had everything up and running in no time.

Jose did a good job and explained what needed to be done

Daleva Nedd Great job!

On time!. Very pleasant and knowledgeable. Let us know what he did and condition of our unit. Treated us like valued customers.

Daleva Nedd. Great job

Nick, was great. Very pleasant to talk with.

Nick did a very thorough annual system check.

Both men were professional, courteous, and knowledgeable. One was listening to me discuss the problem while the other man was contacting the office about my case. I am very thankful Watts was able to diagnose the same day as the call.

Tim Zeigler was a true professional. He answered all my questions and really knew his business.

Technician was thorough and professional.

Thank you Nick for such a thorough inspection of our heat/AC unit. You are so likeable and fun to have as our technician. Thanks again. Look forward to having you return in the future.

Raymond Desir completed a repair today on my system. He did a great job, cleaned up, and was very professional. Paid zero for repairs on my new system.

Great customer service and the technician was knowledgeable and thoroughly checked our system!

Nedd did a great job and was extremely helpful.

Marcus and Lawrence did a great job! Very knowledgeable and courteous. Fixed our problem and gave us advice to better our system. Would highly recommend them and Watts !! 👏

He was very explanatory, he was patient d kind. He showed us what he did. I am very pleased.

NEDD was great and thorough. Love Watts.

A BIG shout out and thank you to Watt’s air-conditioning. My old unit went out at 1 o’clock today and by 430. I had a new unit installed, cooling my place nicely.😊👍

Great service! The technician was thoughtful, helpful and thorough. Very happy!

Nedd

Terrence was extremely polite and did a wonderful job. Very efficient. Give him a pat on back! Tell him to relax.

Raymond was a very knowledgeable and experienced tech

Technician did outstanding job. He displayed job knowledge and work ethic expected of a professional technician. He is great representative for Watts AC company. He is welcome working in our home anytime.

Ned Very friendly. Great to work with

The best of all the rest. I give a 100% Plus. Keep up the good work.

Friendly, punctual and very knowledgeable. I highly recommend Watts and technician Scott.

Nedd good job

Nedd did a great job fast reliable got me working in one day. I recommend the company 1000%.

Nedd very good should have more like him

Mr. Need is wonderful. He takes time to explain everything that needs to done and why. Very polite and friendly. He shows up ready to work on time. Wish more people were like him. He is a asset to Watts . Very satisfied with his service.

Did a great job. Explained everything and how it was supposed to work and what wasn't working working correctly and what to expect.

Nedd was extremely friendly and completed the work quickly and efficiently. Highly recommend.

Great service! Nick was on time, very nice and didn't do work we didn't need to have done. He did explain what we may need in the future but didn't push services.

Nick was very polite, pleasant and did a thorough job of servicing my unit, in spite of an outbreak of blind mosquitoes in his face.. Would recommend Watts and Nick to anyone

Marcus Ford is an amazing technician. On time, knowledgeable and efficient. Got our air conditioning system back to working so quickly. He told us about the Watts comfort club, we said that sounded perfect and signed up. Thank you Marcus

Jose is an excellent technician. He is courteous & diligent. He is worth every cent.

Need Took time to figure problem. Goodjob!.

We’ve been using Watts for years. Excellent service even for emergency calls. Technicians are polite and knowledgable. Highly recommend.

Marcus was very professional and did a great job. Thanks!

Excellent service, ordered parts and went above and beyond to repair. Thank you!

Great staff Professional and courteous Efficient Job well done!

Jose did a excellent job!!

Nedd provided great service! He is honest and thorough. Highly recommend his services! Thank you Nedd!

Hugo is really friendly and shows that he cares for the customers

Nedd

Excellent service with good explanation of what was done.

Need did a good job

Sonny did an excellent job on the installation of our new A/C unit. He explained what was going on and thrusted both the cooling and heating functions for proper operation.

Hugo returned to check breaker on my air conditioner that he recommended previously. His promptness and arrival time was spot on and so was his re-check! Watts is the best!

Hugo’s arrived within his time frame and did an excellent job diagnosing my unit. His customer service skills are above and beyond greatness! This is my second time experiencing service from Watts! They are a cut above the best! Thank you, Hugo Diaz! Thank you, Watts, for sending me your best!

AC stopped cooling, called Watts and a human answered, 6 minutes later received a call from the tech Rick. He showed up assessed problem & fixed it immediately. So thankful. Rick had taken care us this past winter too. AWESOME! Thank you Rick & Watts. UPDATE. We just had Nick Ouelette here maintaining our AC unit and he was so nice and professional and knew what he was doing. Told us that everything was good which makes us happy. Thank you again for great service.

I was pleased with the service and EXTRA level of professionalism from my service technician, Jose Rodriquez. He showed be before and after readings on his Klein meter and explained what it meant. Opened up the unit and explained the general workings of it and what he is looking for and why. Hats off to Jose Rodriquez: Knowledgeable, Personable, Safety Driven. Not only is he a Technician I would also call him a Teacher. I was a maintenance mechanic, and have a basic knowledge of "a lot". I knew he was giving me accurate information. This really made me appreciate the experience and learn some invaluable information. Thank You ...... Watts Dan Wallner

Marcus was very professional and a great help to resolving my issue. Thanks!

Need, is a fine craftsman at his job. The work was above all expectations.

Marcus was a Much better than last service tech I had in January. He got air and heat working. I feel more confident this time system is fixed. Last tech would NOT get out of my house. He kept demanding payment for a system that was less than a year old. Claimed loose wire ?, part replacement? Service plan? He would not leave. Very scary. Hopefully tech no longer works for company. Not to mention my utility bill was $280. for month. Ask for management to get ahold of me and never did.

Nedd

Need excellant person and technician!! Very kind!

Found the leak. Parts in stock. Best repairman we have had in years. This system has been trouble since it was installed.

Jose was wonderful as always.

Hugo Cotto Diaz was fast, thorough and friendly. He quickly identified the issue and then took care and patience to locate and dig out an obscured drain, cutting away roots and extending the drain to prevent future problems. He explained what he was doing and politely answered all of my questions.

Jose Rodriguez was excellent. Very professional, friendly, communicative, honest, and did top notch work. He worked efficiently, kept the work areas clean, and kept me informed about every step of the big job. I highly recommend him and will be requesting him for future maintenance needs.

Nedd - Very helpful restored cool air in a timely manner.

Great We are enjoying the cool. Thank you.

The person that made my appointment was Very professional, knowledgeable and I was able to get an appointment for the same day. I love how they keep in touch during the day of your appointment. Arrival time, a picture of the person you are expecting, when they arrive, etc. Prices are reasonable and they will let you know ahead of time. The Technician (Jose) was extremely professional and knowledgeable. I Love this company!

Jose was amazing and got our ac working just like new!

Need good job

Xavier and Aaron were great, thanks so much

We had a surge Proteter put on.

Hugo was fast but most of all he explained everything he was doing and what it was for. He explained in simple terms. He gave suggestions and options. He did not use pressure us.

Explain everything good and clear thank alot for you support also manager mkayla was outstanding in helping me in everything i need and her support was above and beyond

Marcus did a great job very informative thank you

Our technician Daleva Nedd always arrives on time, is friendly, and very thorough with his service! It’s great having the same technician who’s familiar with our system service it every time.

Nedd, did an outstanding and professional job, in our annual A/C maintenance check.

Jose Rodriguez was our technician. He was very professional and thorough in the maintenance and service of our AC unit. He recommended an upgrade to extend the life of our unit and was very knowledgeable as to the application. Thanks to Jose for a very pleasant experience.

Tech was polite and went right to work.

I was having a problem with my thermostat settings. Luis was very personable, polite, friendly and knowledgeable about the thermostat scheduling, settings and set up. He explained how all the features work and how to change them. He took us through various settings several times until we were comfortable changing settings ourselves. If I need any work done in the future, I would request Luis.

Need good job.

Marcus is great!!!

Need did his lob well

Jose did awesome job total professional

Nedd was great! Friendly and thorough!

Hogo did a great jog. Very efficient and pleasant. He fixed our AC in about 30 minutes on one of the hottest days of this summer. Thanks Watts!!

He was proficient and professional . I am not Sed to doing thing myself.

Nedd was our service reapir man. Nedd was very professional and communicate issues. Repairs on unit was done exceptionally well and in a timely manner. I would recommend Nedd and Watts for anybody looking for A/C service.

Watts Air Conditioning was right on time for my appointment! The last time they were here, the tech warned me of a couple parts that needed to be replaced plus another part that was under warranty that needed replacing. He said I had a little time Since it was winter. At that time, I was given an itemized invoice email of what it would cost. It ended up being a little bit cheaper! Hugo was my tech this time and he did a really good job! Very friendly and full of information for me about the warranty, etc.. I have used Watts since the 1990s and I have never been disappointed!! And now they offer plumbing and electrical also! I’ll be keeping them in mind if I ever need that service! Thank you, Watts… You’re the best!!

I was able to get an appointment booked by office. Mikayla was so pleased to get me taken care of. Raymond was super helpful with information I was unsure about! First time customer and I will keep Watts As my go to AC company. Thanks Mikayla and Raymond!

Called because for the life of me, we could not figure out what was causing my mom's AC not to come on. Called Watts and spoke to Mkayla who calmed an extremely frustrating situation for me. She sent the tech out pronto and come to find out, it was the thermostat battery. Yeesh! Mom is comfortable now and I can rest knowing that Watts has it covered and trustworthy to diagnose truthfully and not take advantage of situations that could have cost me alot of money with any other company. ⭐️⭐️⭐️⭐️⭐️

Had a difficult electrical short and the technician took care of it with no problems.

Josh did a wonderful job today!!

Jose did a great job very personal and efficient!!!

Did a great job. Explained everything and how it was supposed to work and what wasn't working working correctly and what to expect.

Nedd good job

Quick and thorough. Great guy as well

I requested an evaluation for A/C replacement. Scott showed up on time, answering all questions, and was very knowledgeable about our needs to replace an older system. Very happy with this company and will have them install the new system.

Nedd great job .

Jose was very professional, courteous, fast and did a superior job in getting my heat working.

Nedd was great & helpful. Got our heat back on quick z

Marcus was great. Very professional with a friendly demeanor.

My technician was very informative, polite and straightforward , D Nedd!

Marco did an excellent job of explaining the thermostat features. We had not experience a humidity indicator that would override the thermostat. Operator error , this was the same characteristics as before and we were told it was caused by an electrical surge!!! Thanks for the prompt response.

Marcus was very professional, courteous and knowledgeable.

Need did a great job!

Raymond was able to diagnose the problem with my AC unit quickly.

Jose was very nice and did a good job - even took his shoes off to come in the house.

Need edd did a good job.

Jose Rodriguez did awesome job cleaning my ac

Found the leak. Parts in stock. Best repairman we have had in years. This system has been trouble since it was installed.

Ray showed up on time to check and service my home air conditioning system. He was friendly, smart and courteous. I’d recommend Ray and Watts to all my friends!

Outstanding tech, diagnosed the problem and fixed the issue within the hour. He went over and beyond expectations. He arrived earlier than expected and we didn’t have to roast in the mobile home for too long. Thanks Marcus!

Nedd was great, helped out our problem with our AC, was thorough and found a problem that would’ve made us without an AC for a while! Very friendly and knowledgeable. Would definitely recommend him!

Nedd. He was very knowledgeable and very thorough checking things.
Very Pleasant.
I Was happy he wasn’t in a hurry and took time to see what the issue was.
Its working fine now! Watts is the best

Great job. Very efficient and helpful

I have used Watts fir almost 30 years mow. I find them to be very honest and knowledgeable.
I've never had any problems with service.

Sonny was courteous doing follow up to replace register covers fir ductwork.

We had a 20 yr old AC unit replaced. All the service men and installers did a fantastic job replacing the old unit with a new one that will lower our electric bill. Everyone was so knowledgeable and polite. They explained everything that they would do and had it done in a day. We went with watts because they have been servicing our ac for 20 yrs and kept it running without over charging us. We also believe in supporting local businesses. Thank you.
And thanks for the veterans discount.

Professional and knowledgeable

We are customers of Watts prior getting our new A/C . When it was time for a new one,
Our Sales rep Scott come out and he was professional knowledgable and very helpful explaining to us about getting a new A/C unit. When installation come our 2 technicians were Aaron and Xiavier. Very pleased of their work they answered questions my husband and I had, with a friendly professional manner. We are happy we chose Watts.