Inventing Better Comfort, One Service Call at a Time

Sonny did an excellent job on the installation of our new A/C unit. He explained what was going on and thrusted both the cooling and heating functions for proper operation.

Hugo returned to check breaker on my air conditioner that he recommended previously. His promptness and arrival time was spot on and so was his re-check! Watts is the best!

Hugo’s arrived within his time frame and did an excellent job diagnosing my unit. His customer service skills are above and beyond greatness! This is my second time experiencing service from Watts! They are a cut above the best! Thank you, Hugo Diaz! Thank you, Watts, for sending me your best!

AC stopped cooling, called Watts and a human answered, 6 minutes later received a call from the tech Rick. He showed up assessed problem & fixed it immediately. So thankful. Rick had taken care us this past winter too. AWESOME! Thank you Rick & Watts. UPDATE. We just had Nick Ouelette here maintaining our AC unit and he was so nice and professional and knew what he was doing. Told us that everything was good which makes us happy. Thank you again for great service.

I was pleased with the service and EXTRA level of professionalism from my service technician, Jose Rodriquez. He showed be before and after readings on his Klein meter and explained what it meant. Opened up the unit and explained the general workings of it and what he is looking for and why. Hats off to Jose Rodriquez: Knowledgeable, Personable, Safety Driven. Not only is he a Technician I would also call him a Teacher. I was a maintenance mechanic, and have a basic knowledge of "a lot". I knew he was giving me accurate information. This really made me appreciate the experience and learn some invaluable information. Thank You ...... Watts Dan Wallner

Marcus was very professional and a great help to resolving my issue. Thanks!

Need, is a fine craftsman at his job. The work was above all expectations.

Marcus was a Much better than last service tech I had in January. He got air and heat working. I feel more confident this time system is fixed. Last tech would NOT get out of my house. He kept demanding payment for a system that was less than a year old. Claimed loose wire ?, part replacement? Service plan? He would not leave. Very scary. Hopefully tech no longer works for company. Not to mention my utility bill was $280. for month. Ask for management to get ahold of me and never did.

Need excellant person and technician!! Very kind!

Found the leak. Parts in stock. Best repairman we have had in years. This system has been trouble since it was installed.

Jose was wonderful as always.

Hugo Cotto Diaz was fast, thorough and friendly. He quickly identified the issue and then took care and patience to locate and dig out an obscured drain, cutting away roots and extending the drain to prevent future problems. He explained what he was doing and politely answered all of my questions.

Jose Rodriguez was excellent. Very professional, friendly, communicative, honest, and did top notch work. He worked efficiently, kept the work areas clean, and kept me informed about every step of the big job. I highly recommend him and will be requesting him for future maintenance needs.

Nedd - Very helpful restored cool air in a timely manner.

Great We are enjoying the cool. Thank you.

The person that made my appointment was Very professional, knowledgeable and I was able to get an appointment for the same day. I love how they keep in touch during the day of your appointment. Arrival time, a picture of the person you are expecting, when they arrive, etc. Prices are reasonable and they will let you know ahead of time. The Technician (Jose) was extremely professional and knowledgeable. I Love this company!

Jose was amazing and got our ac working just like new!

Xavier and Aaron were great, thanks so much