About Watts Air Conditioning, Plumbing & Electrical

A Family Legacy Built on Service Since 1979

Established in 1979, Watts Air Conditioning, Plumbing & Electrical began operating out of a portable shed in Charles’s back yard, with wife Lois Watts running the home office. In 1980, the founder’s son, Leonard Watts, a serving member of the United States Coast Guard, began working at the family business. In 1983, the company opened its first building at 803 Nilsen Street in Haines City, FL. In 1985, Leonard purchased the growing business from his father and took over its day-to-day operations, with Charles still employed as the license holder up to the day of his full retirement in 1989.

Watts Air Conditioning, Plumbing & Electrical, continued to grow by leaps and bounds, building additional offices and warehouses. Firmly grounded in the local community, the company still operates from the facility at 803 Nilsen Street, Haines City, FL, with 26 full-time employees at the time of writing.

Our Foundation and Growth

In 1972, after having operated a dairy business for 26 years, Charles M. Watts began working for an HVAC company in Leesburg, FL. Seven years later, he moved to Haines City to be near his aging parents, which is where Watts Air Conditioning, Plumbing & Electrical was established. Having passed away in 2011, Charles is fondly remembered as a pillar of his community.

THE SCIENCE BEHIND OUR SUCCESS

Locally Owned & Operated Business

Being a family-owned business means you get more personalized service than the big chain providers.

Over 45 Years of Experience

With over four decades in business, there isn’t a heating, cooling, plumbing, or electrical problem that our experienced team can’t fix!

Emergency Services Available

HVAC problems don’t always happen during regular business hours. When time is critical, you can rely on us for your emergency repair.

Fast & Informative Communication

When you call us, our technician will contact you within minutes and let you know when they will arrive.

Commitment to Excellence

Our commitment to excellence means honest service, skilled technicians, and quality workmanship on every job.

BBB accredited Business

We’re a BBB Accredited Business, trusted for our integrity, professionalism, and customer-first service.

Join The Watts Team!

We’re more than just a cooling company, we’re a family of dedicated professionals committed to keeping our community comfortable.Join our crew of comfort scientists and start a career where your expertise makes a difference.

Proof Our Theories Work!

Gentlemen was polite, courteous and explained everything. Asked to turn off system or elec and explained why. Showed me UV light and explained what a benefit it would be especially if we had allergies and surge protector. Agreed to both. Really needed surge protector in Florida weather.
Judy Scott
2 days ago
Watts air conditioning has wonderful employees with great customer service! They were so helpful as to donate a package unit for our church in Georgia! Highly recommend not just for that, but they are good with their customers!! COGTB!!
Andrew Johnson
2 days ago
Both techs were very knowledgeable about their jobs and respected my property, very neat workers cleaned up after themselves.
Roy Rose
3 days ago
The best of all the rest. I give a 100% Plus. Keep up the good work.
Curtis Robinson
3 days ago
The best of all the rest. I give a 100% Plus. Keep up the good work.
Curtis Robinson
5 days ago
Sha'nya, the technician, did a great job. She was knowledgeable and service was very good. She did a great job.
Jeff Stark
6 days ago
He was friendly, courteous and thorough.
Jason Johnson
7 days ago
Whatts has finally hired someone who was friendly and knowledgeable, unlike the last person sent to OUR home. Great job Shanayah! Made it convenient to renew our service plan. Oh, and I was informed who was coming with picture attached to a text. Thank you 😊
Duhamel Torres
1 week ago
Sha'nya was friendly and efficient, and explained everything involved in servicing my air conditioner. I will ask for Sha'nya for my next service.
Carolyn S
1 week ago
Nedd did a excellent job in finding the problem
Robert Moore
1 week ago
The technician diagnosed the problem, replaced the part that same day and our AC unit was running that same afternoon. Our technician was very efficient and pleasant to work with.
Paul Orovets
1 week ago
Great guy, great work, great job
Mark Trostle
2 weeks ago
Shn’yna was knowledgeable and a pleasure to work with.
George Callender
2 weeks ago
Daleva friendly and courteous. He made sure everything was running smooth before he took off.
Maria Munoz
2 weeks ago
I had a great experience with Sha’nya as my AC technician. She was very professional, knowledgeable, and courteous throughout the entire job.Her communication was excellent—she kept me updated and informed every step of the way, explaining the work and providing all the important details.

The job turned out great, and I really appreciate the quality of her work and customer service. I would definitely recommend this company and Sha’nya to anyone needing AC service!
Charlie Boggs
2 weeks ago
NEDD was great! Figure out the problem very quickly! In & out! Very Professional Service!
Rafael Estevez
2 weeks ago
Marcus was very nice, professional and knew his business, we would recommend using again
Kathee Gold
2 weeks ago
Great service. Very prompt, courteous and knowledgeable technician. Very happy.
Greg Blackman
3 weeks ago

    Brilliant Solutions for Your Home

    From everyday repairs to complete system upgrades, we deliver expert home comfort solutions tailored to your needs. Our team focuses on long-term reliability, efficiency, and comfort you can feel in every room.